• Crowdstrike / Microsoft outage

    On Friday July 19, 2024, an untested update to the Crowdstrike Falcon software was pushed to all customers and caused Windows-based computers to panic AKA “Blue Screen of Death.” This can happen when a null pointer is dereferenced in kernel space, which is more privileged than user space on the operating system. According to one…

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  • Adding test automation

    We were creating a software project for an e-retailer that involved requirements such as sale prices, quantity discounts, and international currency conversions. The software development was outsourced and we didn’t have a good feel for the quality of the code being reproduced. Everyone had access to the requirements document which contained hundreds of rules.  The…

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  • How can the business be more involved in the quality of the software project?

    The business consists of everyone who works for the company from the CEO on down. In the context of software testing and agile development, we often shorthand “the business” as a Product Owner, Project Manager, or Business Analyst. I think of these folks as subject matter experts, or SME’s.  Often the SME is an expert…

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